I welcome this guide wholeheartedly, both as a major public sector client and an advisor to the panel. It provides clear advice and highlights best practice, which, if acted on, will raise the standard of ‘clienting’.
Graham Dalton, Chief Executive, The Highways Agency
The role and performance of clients is the single most important factor in determining the success of construction projects and capital works programmes, regardless of their size, complexity or location. This full colour guide, presented by the Institution of Civil Engineers, will furnish UK construction clients with the information they need to answer the following questions-
Am I using best practice?
How can this be assessed?
How does this lead to project success?
Drawing on data collected through one-to-one interviews with industry leaders, questionnaires sent out to over 40,000 of its members, and special discussion forums with professional bodies, the expert panel set up by the Institution of Civil Engineers to produce this guide has brought together the very best examples of good client practice and best practice initiatives in the UK construction industry today.
For more information, please contact Matthew Parker (Matthew.parker@ice.org.uk)
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Client Best Practice Guide
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