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Help - Frequently Asked Questions
There are 29 frequently asked questions, click here to ask ICE a question.

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Frequently Asked Questions
Topic: General questions
Q: I want to read a PDF document but do not have the correct software to do this. Where can I get it?
A: ICE use the industry standard document format for our downloadable documents. This format is known as PDF and can be viewed using software called Acrobat. This is often installed on computers when they are purchased. You can download a free copy of Adobe Acrobat software at http://www.adobe.co.uk/products/acrobat/readstep2.html

Topic: General questions
Q: I want to check my membership account details. Where can I do this?
A: All ICE members (of any grade) can access their account details online. Go to the MyICE section of the website. Once you have registered, you can access a range of exclusive website areas and subscribe to the email news service, ICExtra. You will be asked for your membership number.

Topic: General questions
Q: I want to pay my subscriptions online. How do I do it?
A: Payments online can be made at the ICExtra section of the website. Once you have registered, you can make payments online. You can also subscribe to the email news service, ICExtra news. You will be asked for your membership number.

Topic: General questions
Q: I want to know the details of other ICE members. Is there a Directory?
A: No, under the terms of the UK Data Protection Act 1998 the Institution is not permitted to release such information. Many membership organisations do publish directories but these are only possible if every member gives written consent.

However, if you want to check whether someone is a member of ICE, or that ICE designations they are claiming are correct, please contact Paul Taylor in the Professional Conduct Department +44(0)2076652064

Topic: General questions
Q: I want to work overseas can the ICE help?
A: Not directly. The ICE and its Country Representatives are unable to provide assistance in securing employment for ICE members. Thomas Telford Recruitment does, however, recruit candidates for international vacancies: http://www.ttrecruit.co.uk

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