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The TSC Service Manager Accreditation is designed to equip delegates with the skills necessary to be able to fulfil the role of a Service Manager under the NEC3 Term Service Contact (TSC). The programme is part of unique suite of accreditations for those undertaking managerial roles within NEC3 projects and contracts.
Under the TSC, the Employer is represented by the Service Manager. The Service Manager can be an in-house or an external appointment, and they require a strong understanding of the contract clauses and their duties. The Service Manager has a critical role during the service delivery phase of the contract and must: