You said, we did

We’re starting the new year as we mean to go on at ICE – showcasing your ideas for improving your experience as a member and picking a few examples of how our membership team has responded.

Members asking for change
Members asking for change

We will update you regularly on these improvements from now on, so please keep suggesting ideas by sending them to [email protected].

You said: You told us that it took too long to receive academic assessment results.
We did: Our Academic Qualifications Panel now assesses applications every month (rather than quarter) and candidates are getting their results within 6 weeks. Encouragingly, more candidates are now applying for academic assessment and joining ICE as Graduate members.

You said: You asked us to promote engineering careers to young people.
We did: We took part in Tomorrow's Engineers Weekand were involved in around 20 events across the UK. The campaign reached 25% of young people aged 11-14 in the UK, with 49% seeing a career in engineering as 'desirable', an 8% increase against the previous survey.

You said: You found the CPD audit confusing when you were asked for documents at different times of the year.
We did: Now we ask for both your PDR and DAP at the same time. If you pass your CPD audit assessment, we also make sure you are excluded from the random sample in the following year.

You said: You found our subscriptions online payment page confusing.
We did: We redesigned the page to make it much more user-friendly – as a result many more of you have been able to sort your subscriptions easily online and haven't had to email or phone our helpline.