25 Fellows from London and the South East of England were shown behind the scenes at Heathrow's award winning Terminal 2 on Friday 22nd January.
The site visit explored the new building, also known as the Queen's Terminal, which opened to passengers in 2014. The Terminal is the latest step in the transformation of Heathrow as it prepares for possible expansion.
Home to the Star Alliance, the building has been designed from the outset with the needs of the individual passenger at its heart and with sustainability as a guiding principle and is designed to produce 40% less carbon dioxide as the previous building it replaced.
Fellows were shown around the main retail area, passenger gates and baggage reclaim to see how the building is designed to make the airport's operations as smooth and efficient as possible.
The visit also provided the Fellows the opportunity to learn about Heathrow's expansion plans from Tony Caccavone, Programme Lead for the Hub Capacity Programme.