The second report from ICE’s Systems Approach to Infrastructure Delivery review shows how infrastructure projects, programmes, and supply chain businesses are using systems thinking to deliver better outcomes.
In December 2020, ICE published the findings of a major review into improving the delivery of major infrastructure projects.
A Systems Approach to Infrastructure Delivery (SAID) concluded that the infrastructure sector too often struggles to cope with projects that require the planning delivery and integration of complex systems.
SAID also found that the services provided by infrastructure operators are increasingly dependent on technology and software that is evolving at a far faster rate than the lifecycle of the road, tunnel or other structure in which they are embedded.
All of this means that while traditional civil engineering remains a large capital cost, a construction focused approach to bringing new and upgraded infrastructure into operation looks increasingly obsolete.
The SAID report proposed eight principles for a new approach that is grounded in systems thinking.
In this second report, those principles are used to analyse the real-world experience of five projects and programmes: Tideway, Crossrail, East West Rail, the British Antarctic Survey’s Infrastructure Modernisation Programme and Anglian Water’s Strategic Pipeline Alliance.
It also draws on insight from Costain about the challenges of developing the capability to adopt a systems approach within a large supply-chain business.

The insight from these deep-dive case studies will help other projects and practitioners unlock the benefits of a Systems Approach to Infrastructure Delivery.
A Systems Approach to Infrastructure Delivery
Content type: Briefing sheet
Last updated: 28 April 2022
You may also be interested in@headerSize>

- Type
- Infrastructure blog
Another report? Does the civil engineering market study simply state what we already know?
ICE Policy Fellow Paul Mullett takes a critical look at the Competition and Markets Authority's findings and wonders, “are we brave enough?”

- Type
- News
Former Tideway boss knighted in King’s Birthday Honours
Sir Andrew Mitchell, who led the delivery of London’s new super sewer, was recognised for services to the construction industry.

- Type
- Infrastructure blog
Mike Reader MP: the UK's Seventh Carbon Budget is an anti-poverty measure
The transition to net zero will lower costs, create jobs, and drive growth, writes the chair of the All-Party Parliamentary Group on Infrastructure.