You can now access most of the services in MyICE following the rollout of our new membership management system but if you haven’t accessed the portal since October 2025, you’ll need to re-register first.
Page last updated: 21 July 2026.
MyICE rollout
If you haven’t already done so, you can now re-register your MyICE account.
We're working hard to bring all the services in MyICE back online during the phased rollout of our new membership management system.
If you’re on a qualifications journey of any type, the teams responsible for managing applications are aware of the service outages. You will be contacted directly if these outages are likely to affect any dates you are working to.
We have produced a set of questions and answers. If after reading them, you still have questions, you can use our dedicated form to get in touch with us.
We have produced a set of questions and answers. If after reading them, you still have questions, you can use our dedicated form to get in touch with us.
Fellowship applications
A temporary alternative process has been introduced for fellowship applications.
If you wish to make an application for fellowship in the next application window, please follow the instructions on [email protected] and ownload and complete the fellowship application form, also download the and share this with your sponsors.sponsor questionnaire for forwarding to your sponsors.
Payments for membership subscriptions, application fees, specialist register fees and duplicate certificates can now be made in MyICE.
Membership fees are due by 1 January 2026. If we haven’t received payment, we’ll send you a reminder.
You can pay by logging into MyICE and selecting the ‘My Subscriptions' tile.
We accept Direct Debit as a payment method however the cutoff date to set this up for 2026 has now passed. If you haven’t paid your subscription for 2026, you’ll need to pay this using another payment method such as a credit or debit card, or by cheque.
Please visit our reinstatement page to find out what steps you need to take based on your previous membership grade and how long it’s been since your membership ended.
To complete your payment some fields must not be left blank, so please make sure you select a country and enter your postal or ZIP code. If you do not have a postal or ZIP code, please enter ‘00’ into this field.
If you already had a MyICE account, please visit the MyICE registration page. You’ll need to enter your membership number, date of birth, surname and create a new password to generate a new MyICE account and migrate your information to it.
If everything has worked, you'll see a message informing you that your details have been matched. You'll then be sent an email inviting you to activate your account. You'll need to follow the link in that email to activate the account before logging in. If you have tried the above steps and are unable to re-register, please use ‘Contact us form’ and a member of our customer service team will assist you.
We introduced the new system to replace our existing membership system, which had been in place for over 20 years and was no longer supported. The new system is based on Microsoft Dynamics, a cloud-based suite of applications that help businesses run more efficiently and effectively.
When you’re invited to, you’ll need to re-register your MyICE account and set a new password. In the future, the new modern membership system will improve the way we manage your membership, allow us to streamline processes and ensure the highest level of data integrity. It will also enable improvements to many of the functions you use on our website. Moving to this system will allow us to better support you throughout your career.
No. You must re-register a new account for us to migrate your existing details. Attempting to log into your MyICE account before you have re-registered won’t work and you may be locked out.
If this happens, or you come across difficulties re-registering, please contact us using the 'Contact us form' and a member of our customer service team will assist you.
The login details you use to access your MyICE account were encrypted in our old system, and we couldn’t bring these across to the new one, so we’re asking users to register a new account. We have transferred all your membership data across so it will be waiting for you when you log into MyICE with your new credentials.
Some MyICE services are currently unavailable, and we are working hard to bring them online. As more services become available we will update the service status section at the top of this page.
If we’ve e-mailed you to invite you to re-register your account, you’ll find your member number at the top of this. If you need further help, please contact us using the contact us form.
Our partners Emerald have replaced the ICE Virtual Library with Emerald Insight which allows you to access a range of free and paid for ICE Publishing journals, archives and books. If you’ve re-registered your MyICE account, you can use these credentials to log into the portal.
If you have correctly filled in the details and clicked on submit, but are not receiving the e-mail with the link please use our contact us form.
If you have entered your details exactly and have still been unable to register this could be for a few reasons. Please firstly check that there are no spaces at the end of your member number or last name and that your date of birth has been entered in this format: dd/mm/yyyy.
If you have tried the above steps and are still unable to re-register, please use our 'Contact us form' and a member of our customer service team will assist you.
The new system is based on Microsoft Dynamics, a cloud-based suite of business applications that help businesses run more efficiently and effectively. It is hosted remotely and has been extensively tested to make sure it is fit for purpose.
Yes, we have migrated your member data into the new system. When you register your new MyICE account, please do check to ensure that this is up to date.
If you encounter a problem or find a bug please use the contact us form so we can investigate.
You can access your MyICE account by logging into https://myice.ice.org.uk. If you haven’t already done so, you must first re-register your MyICE account.
Yes, when you register your new MyICE account you will be asked to enter your new password.
You can update some of your details including your name and e-mail address, and basic email preferences. We’re working on introducing mor functionality to MyICE and expect to be able to roll this out soon.
Yes. You can access the CPD Online tool by visiting the MyICE portal but you’ll need to re-register your MyICE account before you can access it. You’ll need to enter your membership number, date of birth, surname and create a new password to generate a new MyICE account and migrate your information to it.
You can use the form below to contact us.
ICE training schemes (including mentor-supported training)
We have implemented a planned upgrade to our IPD Online service as part of the introduction of our new membership management system.
This includes the feature to allow for all new trainees to record their experience under seven attribute headings. We are currently finalising the setup of the tool and expect to release it the coming days.
Note that as previously briefed, existing trainees aiming for IEng and CEng will continue to record their experience under nine attribute headings.
I am a current trainee/apprentice
Don’t worry, your attribute evidence is there, but for a few trainees the new IPD Online tool requires you to submit more data for the whole record to be shown.
To do this, please enter additional text against each attribute and click on ‘Submit’.
This should reset your progress at your previously confirmed level.
If you have previously completed a training agreement in IPD Online at a lower level than your current IPD Online aim, you can find this by selecting the ‘My Details’ section, then accessing your previous training agreement by clicking on the ‘training agreement’ button.
You can also find any annual appraisals from previous training agreements in the same way.
If you have previously had your training agreement cancelled, the new tool won’t give you access to your annual appraisals for that cancelled training agreement.
Please contact your local membership manager or membership development officer if you need these.
We’re working with our digital partner to fix this issue so that all appraisals are available to you soon.
Please register for your training agreement or mentor supported training agreement via the IPD online system with your MyICE account and select the appropriate button for a new training agreement or to transfer your existing training agreement.
Access to the wording of a partial completion is not currently available for you to view IPD online.
Please contact your local membership manager or membership development officer if you need it.
The partial completion function is currently not available.
If you are looking for your SCE or mentor to complete a partial completion, please contact your local membership manager or membership development officer for advice.
Our automated notification emails aren’t currently working in IPD Online. We are working to fix this issue with digital partner.
If your new employer enrols trainees through our online service, please access your MyICE account and navigate to the IPD online section to start your new agreement.
Otherwise, please complete our transfer training agreement form.
There will be no impact on your IPD Online, except that you now need to register your new MyICE account before you can access IPD Online again.
Yes. You can do this after you have registered your new MyICE account. Your SCE/DE/mentor will also need to register their new account to access IPD Online.
Yes. Once you have registered your new MyICE account, you’ll be able to upload any final evidence and your SCE/DE/mentor will be able to review and sign it off.
Please make sure all your evidence is up to date at your current level in IPD online.
When you are ready to register your new training agreement at your new employer, please send us your completed transfer of training agreement form.
Yes. IPD Online is now available with limited functionality. You must first register your new MyICE account to access it.
This occasionally happens due to cookies or cached data. Please try clearing your cache, trying a different browser, or using an incognito tab to pull fresh data from our systems. If after having tried this the problem persists, please contact us using the ‘Contact us form’.
CENGMS refers to your academic eligibility, this level of eligibility does mean you are able to progress to IEng MICE.
Within your IPD Online account you can select IEng as your IPD aim, even though the system shows it in red, you can still select this and work towards the IPD aim of IEng.
We are working to update this in IPD online over the coming months.
I am an SCE/DE/mentor
Yes. With the introduction of the new MyICE, there are some changes to the training agreement registration process. For example:
- Access to IPD Online will be set up when trainees register their training agreement.
- Our Training Agreements Online System (TAGSO) has been retired. If you have previously used TAGSO to register and pay for your new trainees, you’ll now do this through your MyICE account.
- New trainees whose employer has Direct Debit payments set up will register their training agreement via their MyICE account. All other trainees will continue to apply using our training agreement application form.
- Any new trainees starting on a new training agreement will see seven attributes in IPD Online. Existing trainees will continue to work across the nine attributes (which match the current seven attributes) to the full completion of their agreements.
Don’t worry, their attribute evidence is there, but for a few trainees the new IPD Online tool requires them to submit more data for the whole record to be shown.
To do this, please ask your trainee to enter additional text against each attribute and click on ‘Submit'.
This should reset their progress at the previously confirmed level.
The partial completion function is currently not available.
If your trainee is leaving, please sign off each attribute at a suitable level and ask your trainee to complete their transfer training agreement form.
If you have a trainee who has achieved all the attributes at ability for the completion level but a link for you to complete the FULL completion does not appear, please use our contact us form so that we can instigate the link for you.
Trainees now apply for their training agreement via the IPD Online system within their MyICE account.
Currently you’ll only be able to view annual appraisals undertaken on the current training agreement.
You won’t be able to view previous annual appraisals from earlier agreements which may have been cancelled, completed or transferred agreements.
We’re working to make these available to you in the future.
Our automated notification emails aren’t currently working in IPD online. We are working to fix this issue with digital partner.
Unfortunately the text boxes in IPD online do not currently support text that has been pasted.
We recommend using the paste as plain text function if you are copying text from another document into IPD online. The system does not currently support some text formatting such as bullet points and bold text, so it is best to make your responses as simple and straight forward as possible.
We are working to fix this with our digital partner.
Yes, Employers who used our previous training agreements online system will now register and accept new trainees via the Company Admin role in the Company Admin’s MyICE account in the IPD online tool.
Employers who do not register trainees online should email the training agreement form through to [email protected] as usual.
Yes, you can send the training agreement form for your new trainee to [email protected].
Currently, you can’t change this. We are aware of this issue and are working with our developers to fix it. In the meantime, please contact your local membership manager or membership development officer as they will be able to assist.
This occasionally happens due to cookies or cached data. Please try clearing your cache, trying a different browser, or using an incognito tab to pull fresh data from our systems. If after having tried this the problem persists, please contact us using the ‘Contact us form’.
CENGMS refers to the academic eligibility, this level of eligibility does mean the trainee is able to progress to IEng MICE.
Within IPD Online the trainee can select IEng as their IPD aim, even though the system shows it in red, they can still select this and work towards the IPD aim of IEng.
We are working to update this in IPD online over the coming months.
I am a training scheme and/or TAGSO administrator
Don’t worry, their attribute evidence is there, but for a few trainees the new IPD Online tool requires them to submit more data for the whole record to be shown.
To do this, please ask your trainee to enter additional text against each attribute and click on ‘Submit’. This should reset their progress at the previously confirmed level.
Our automated notification emails aren’t currently working in IPD online. We are working to fix this issue with digital partner.
Our previous TAGSO service has been retired. You can now access all the same information and functionality as you did previously through IPD Online with your company administrator role.
Currently SCEs and DEs will only be able to view annual appraisals undertaken on the current training agreement.
You won’t be able to view previous annual appraisals from earlier agreements which may have been cancelled, completed or transferred agreements.
We’re working to make these available to you in the future.
Trainees now apply for their training agreement via the IPD Online system within their MyICE account.
Unfortunately, Excel reports aren’t formatted as they were previously.
We’re working with our digital partner to fix this issue as soon as possible.
Yes, you can access IPD Online now once you have registered your new MyICE account.
Our Training Agreements Online System (TAGSO) has been retired and you’ll now manage your training agreements via your MyICE account using the IPD Online tool.
Yes. You can now register new trainees via their MyICE account in the IPD Online tool.
Yes, you can send the training agreement transfer form for your new trainee to [email protected].
This occasionally happens due to cookies or cached data. Please try clearing your cache, trying a different browser, or using an incognito tab to pull fresh data from our systems. If after having tried this the problem persists, please contact us using the ‘Contact us form’.
CENGMS refers to the academic eligibility, this level of eligibility does mean the trainee is able to progress to IEng MICE.
Within IPD Online the trainee can select IEng as their IPD aim, even though the system shows it in red, they can still select this and work towards the IPD aim of IEng.
We are working to update this in IPD online over the coming months.
I am an administrator for a training provider
Unfortunately, the administrator access for training providers is currently blocked. We are working on the best way to provide information relating to your current active apprentices.
In the meantime your apprentices with current training agreements have full access to their IPD online account and can provide updates on their progress.
Events
Our event booking system is currently offline and temporary arrangements are in place. Details on how this might affect you are shown in the questions and answers below.
We have put in place temporary measures to ensure you can still book the events you want to, so you may notice some differences to our normal booking form as you register on an event.
No. To cancel your attendance, you’ll need to contact the event organiser, whose name is shown in your confirmation e-mail. If you can’t find this, please use the form to contact us.
Refunds for paid-for bookings are subject to individual event terms, but if a refund is due, then we’ll process that as usual in due course.
Yes, you can change your mind about attending in person (or vice versa) by contacting the event organiser whose name is shown in your confirmation e-mail or joining instructions. If you can’t find this, please use the our form to contact us.
Yes. You can contact the event organiser whose name is shown on the event’s web page, and they will check for you.
Do you still have a question?
Many of the common registration issues can be resolved by following the instructions here. If we haven't managed to answer your question, or you still have issues accessing the new system, get in touch with us using the form link below and we will get back to you as soon as possible.