Membership subscription FAQs

Log into MyICE and you will find it on the dashboard of the MyICE portal.

If you haven’t logged in since October 2025, you’ll need to re-register your MyICE account. If you are experiencing any problems, please check the ICE membership management system upgrade Q&A page or use the contact us form and a member of our customer service team will help you.

You cannot unsubscribe from these communications as it is an essential requirement for ICE to maintain accurate membership data. We primarily use email to remind you about any outstanding fees.

Please make sure the contact details we hold for you for on MyICE are correct.

Add [email protected] to your safe sender list – so you don’t miss any of our messages to you.

We will email you at the end of each calendar year, to remind you to pay for the upcoming year’s fees.

You will be able to access your subscription bill via MyICE, under My subscriptions.

Check the receipts section of your MyICE account.

You will be able to access your invoice via MyICE, under My subscriptions.

We offer a number of ways to pay for your subscription, including card and direct debit. Choose a payment option that suits you. Renewing online is the quickest and most secure way to pay for your subscriptions.

You can pay by card on your MyICE account.

Yes. You can pay for your subscription by Direct Debit either as a single payment or in monthly instalments between January and August.

• Payments are usually taken on or around the 20th of each month, from January to August.
• After August, you can only set up a Direct Debit for the next subscription year.

To set up a new Direct Debit:

• Log in to your MyICE account and select “My subscriptions” and follow the steps to set up.

To change or cancel an existing Direct Debit:

• Log in, go to “My subscriptions,” then select “Manage my Direct Debit.”

When can I make changes?

You can set up, change, or cancel your Direct Debit between the 21^st of each month and the 4^th of the following month.

We accept all major credit cards.

To make your payment, please click ''My subscriptions'.

We accept payment by postal cheque or bank draft.

• Please make the payment in pound sterling payable to the ‘Institution of Civil Engineers’.
• Write your name and membership number on the back of the cheque or draft.

Please send to:

Membership Services
Institution of Civil Engineers
One Great George Street
London,
SW1P 3AA
United Kingdom

We accept both bank transfer and BACS payment.

For this method, please use your membership number as the reference and below are our account details:

• Bank: HSBC
• Account name: Institution of Civil Engineers
• Account no: 0004 9255
• Sort code: 40-20-80
• SWIFT/BIC: HBUKGB4B (if applicable)
• IBAN: GB11HBUK40208000049255 (if applicable)

Some banks may charge for using this service and you will need to cover the additional charges issued by your bank. Please send a copy of your remittance slip with your membership number to ICE’s Finance team at [email protected]

You can see and edit any voluntary donations during the renewal journey in MyICE by unticking the boxes, before you make your payment for your membership.

Please note, you will need to complete the subscription renewal process in order to make any changes to your voluntary donations.

If you pay by direct debit, please contact [email protected].

You can apply for reduced fee on your MyICE account. Tick the ‘retired’ box when you renew access your subscriptions.

Alternatively, you can fill in the retired rate claim form.

If your income for 2027 is below £26,437 tick the ‘low income’ box on MyICE when you are paying for your renewal.

Or, you can apply for a reduced fee using the reduced rate claim form.

Please note that this is only valid for a year. You will need to re-apply next year, as the fees will change.

If you believe you have the wrong subscription fee showing on your MyICE account, please email us at [email protected].

Please remember to include your membership number and current email address registered with us.

If you have recently paid your subscription but can't see it on your account, please allow 3 working days for it to show.

After 3 working days, if it still hasn't shown on your account, please get in touch with us at [email protected] quoting your membership number.

Our subscription and applications fees are exempt from VAT.

To complete your payment some fields must not be left blank, so please make sure you select a country and enter your postal or ZIP code. If you do not have a postal or ZIP code, please enter ‘00’ into this field.

The ICE membership year runs from 1 January to 31 December.

You can request a card on MyICE between 1 February and 31 August. We process the cards in monthly batches, so it may take 4-6 weeks for your card to arrive.

If you wish to update the name used on your MyICE account, please email a PDF copy of any of the following:

• Marriage certificate
• Deed poll certificate
• Passport
• Driving licence

Please email our Membership Services team on [email protected] so we can officially update your ICE membership record.

Please log into MyICE and update your contact details in the 'Account details' section.

Please email us at [email protected] quoting your membership number and reason for cancellation.

If you know a member who has recently died, please email us at [email protected] with the following information about the member:

• Their membership number
• Full name
• Date of birth
• Registered home address

Please also include:

• Next of kin name
• Next of kin address

You can access the NCE website and digital magazine by visiting the New Civil Engineer website and logging in using your MyICE credentials. If you’re encountering difficulties please contact us.

If you are an ICE member, your Society membership number will be the same as your ICE membership number. To check, simply log into MyICE and it will be visible on your dashboard.

If you are not an ICE member, your Society membership number is in the confirmation email (welcome letter) you received when you first joined the Society.

Corporate memberships can be paid by all methods as per individual membership apart from via MyICE as this is only for individual members.