Membership subscription FAQs

Please contact Membership Services via [email protected], and provide us with screenshots displaying the issue. Please include your membership number and current email address registered with us.

Your membership number is listed on the My profile section within your MyICE account.

There are two methods to receive your subscription renewal notifications:

Email: Please review your registered email address by accessing the email address section of your MyICE account and ensuring it is up to date.

To support receiving, please add [email protected] to your safe sender list so any future subscription communications will not be sent to your spam folder.

Posting mailing: Please contact [email protected] so they can update your preferences.

Setting up a Direct Debit is the simplest and most convenient way to pay for your subscriptions for those who hold a UK bank account.

If you'd like to set up a Direct Debit, you can easily do so through the renewals section in MyICE by clicking 'View/Pay subscriptions' and selecting the 'Direct Debit' option when on the 'Payment details' page.

Please note that this will need to be set up before 31 December 2024 for your 2025 subscriptions.

OR

Download one of the Direct Debit mandate forms below and send it back to us at [email protected] before 31 December 2024 to get set up.

• For ICE members: ICE Direct Debit mandate form
• For Special Knowledge Society members: SKS Direct Debit mandate form

Save £5 on your ICE membership fee!

You can save £5 by setting up a Direct Debit for the full amount, with payment taken upfront in January. Alternatively, you can opt for the monthly payment plan, which divides the cost into eight instalments from January to August (excluding the £5 discount).

We accept Visa, Mastercard, and American Express.

To make your payment, please click 'View/Pay subscriptions' and select the 'Credit Card secure payment' option when on the ‘Payment details’ page.

International payments: If you're paying from outside the UK using a credit or debit card, we recommend notifying your card provider in advance to reduce the chances of your payment being declined.

We accept payment by postal cheque or bank draft.

Please ensure the payment is made in pound sterling and made payable to the ‘Institution of Civil Engineers’.

Make sure to write your name and membership number on the back of the cheque or draft.

Please send your payment to:

Membership Services
Institution of Civil Engineers
One Great George Street
London, SW1P 3AA
United Kingdom

We accept both bank transfer and BACS payment.

For this method, please use your membership number as the reference and below are our account details:

• Bank: HSBC
• Account name: Institution of Civil Engineers
• Account no: 00049255
• Sort code: 40-20-80
• SWIFT/BIC: MIDLGB22 (if applicable)
• IBAN: GB71 MIDL 40208000049255 (if applicable)

Some banks may charge for using this service and you will need to cover the additional charges issued by your bank. Please send a copy of your remittance slip with your membership number to ICE’s Finance team at [email protected]

You can see and edit any voluntary donations during the renewal journey in MyICE by unticking the boxes.

Please note, you will need to complete the subscription renewal process in order to save any changes to your voluntary donations.

If you are a direct debit payer, you have until 31 December 2024 to go online and make these adjustments. After this time, you will need to contact [email protected] for assistance.

We offer both a discount membership fee and a retired membership fee. You can apply for these during your subscription renewal. Direct debit payers have until the 31 of December to apply online.

Alternatively, please use the below forms and return to [email protected] for further assistance:

• Apply for temporary reduced rate
• Apply for retired membership rate

If you believe you have the wrong subscription fee showing on your MyICE account, please get in touch with us at [email protected] for further assistance. Please remember to include your membership number and current email address registered with us.

If you have recently paid your subscription but can't see it on your account, please allow 7 working days for it to show.

After 7 working days, if it still hasn't shown on your account, please get in touch with us at [email protected] quoting your membership number.

Our subscription and applications fees are exempt from VAT.

You will be able to access your subscription bill via MyICE, under the My subscriptions tab. This will then be on the right hand side under 'My receipts' and is called 'View PDF bill'.

You will be able to see any receipts on your account in the receipt section of your MyICE account.

You will be able to access your subscription invoice via MyICE, under the My subscriptions tab. This will then be on the right hand side under 'My receipts' and is called 'View PDF bill'.

The ICE membership year runs from 01 January to 31 December and not from the date of your payment. Payments of your membership made throughout the year will be valid until 31 December.

If you are a non-member, you can find out more about how to become a member.

If you are already a member and would like to progress your membership to the next level, get in touch with your local membership team.

You can order an ICE membership card from the My subscriptions section of MyICE.

Cards are produced between 01 January to 31 August. Please allow 4-6 weeks for delivery.

If you wish to update the name used on your MyICE account, please email a PDF copy of any of the following:

• Marriage certificate
• Deed poll certificate
• Passport
• Driving licence

Please email our Membership Services team on [email protected] so we can officially update your ICE membership record.

To update your work details, you will need to log into MyICE and update your contact details section.

If you wish to cancel your ICE membership, please email us at [email protected] quoting your membership number and reason for cancellation.

If you know a member who has recently died, please email us at [email protected] with the following information about the member:

• Their membership number
• Full name
• Date of birth
• Registered home address

Please also include:

• Next of kin name
• Next of kin address

If you are an ICE member, please make sure you have registered on www.newcivilengineer.com with the same email address you use for your MyICE account.

If you have already registered with New Civil Engineer, please contact the NCE customer service team directly on the below:

• +44 (0)203 953 2152 and press option 1
• [email protected]

If you are an ICE member, your Society membership number will be the same as your ICE membership number. To check, simply log into MyICE and go to the My profile section.

For those who are not ICE members, your Society membership number can be found in the confirmation email (welcome letter) you received when you first joined the Society.

If you are an ICE member, your Society membership number will be the same as your ICE membership number. To check, simply log into MyICE and go to the My Profile section.

For those who are not ICE members, your Society membership number can be found in the confirmation email (welcome letter) you received when you first joined the Society.

Corporate memberships can be paid by all methods as per individual membership apart from via MYICE as this is only for individual members.