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ICE Dispute Services

The centre of excellence for adjudication under the NEC

ICE provides both early intervention conflict avoidance for engineering and construction projects as well as a class-leading dispute resolution service.

We nominate and appoint adjudicators, arbitrators and mediators.

Why choose ICE Dispute Services?

  • As the home of the NEC we are uniquely placed to offer the best advice and support
  • The gold standard in adjudicator nominating bodies through our pre-eminent assessment and qualification requirements
  • Professionals skilled in all disciplines from law, engineering and architecture to quantity surveying

To make an application please contact the team on [email protected]

Conflict Avoidance Pledge

The Pledge was initiated by several of the UK’s leading professional bodies for construction and engineering, together they form the Conflict Avoidance Coalition Steering Group.

Why sign up to the Pledge?

Becoming a Pledge signatory signals to clients and suppliers that:

  • You are a good business to work with
  • Maintaining good business relationships, and dealing with problems early and amicably, are keystones of your day-to-day commercial operations.
  • Your business is fully committed to delivering value for money and working collaboratively to ensure projects are delivered on time, on budget and on par.

When you sign you will be listed on the online Conflict Avoidance directory.

What happens when I sign the pledge?

Your organisation will be listed on the Conflict Avoidance Directory as Bronze, Silver or Gold,

Bronze verified:

  • This indicates that the individual, business or organisation:
  • is a signatory to the CA Pledge

Silver verified

  • is a signatory to the CA Pledge
  • has taken formal steps to incorporate policies to give effect to their commitment to avoiding and effectively managing disputes.
  • Included the Pledge logo and/or declarations of membership of the Conflict Avoidance Coalition in marketing and other business collateral.

Gold verified

  • Met Silver criteria
  • Introduced conflict avoidance/management procedures across all their contractual matrices
  • Have provided evidence that they make collaborative working arrangements part of the way they normally do business
  • Have actively engaged in at least one conflict avoidance/management procedure
  • Actively promote collaborative working and/or use of conflict avoidance procedures

Further information

Guide to Conflict Avoidance & Dispute Resolution for the Construction and Engineering Industry

PowerPoint Presentation (

See who's signed up (

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