ICG Data and Digital Benchmarking 2026: tracking progress and sharpening focus

Overview

The session will present the key findings from the 2026 ICG Data and Digital Benchmarking Survey, before moving into a client-led panel discussion focused on how organisations are responding in practice.

Panellists will reflect on where progress has accelerated, where improvement has been more uneven, and what has genuinely helped or hindered change within their own organisations.

To make the discussion interactive, the session will draw on live audience input to test which themes resonate most strongly, with panellists responding directly to the priorities raised in the room.

The panel will be structured around practical prompts, including contrasting experiences of what moved fastest versus what remained stubborn, and how different clients are approaching shared challenges such as data integration, governance and project handover.

The event will conclude with each panellist setting out a clear area of focus for the year ahead, helping attendees translate benchmarking insight into tangible actions they can take forward in their own organisations.