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Dispute resolution

ICE Dispute Services is the gold standard in adjudication under the NEC contract. We also offer industry-leading excellence with other standard forms of contract such as JCT, FIDIC and the Infrastructure Conditions of Contract.

The unique features of the NEC contract require a specialist approach to adjudication which – as the pre-eminent NEC Adjudicator Nominating Body – is integral to the training and assessment of all ICE adjudicators.

We apply the same rigour and care to our arbitration, mediation, dispute board, expert and dispute avoidance services.

Our dispute resolution professionals are skilled in law, civil engineering, quantity surveying, commercial management, architecture, structural, mechanical and electrical engineering and building services. They have themselves undergone the most rigorous assessment processes.

The benefits of using ICE dispute resolution services

Home of the NEC contract - we retain the industry's leading experts in managing the NEC contract suite
All our experts are on the ICE adjudicators’ register - knowledge of NEC contracts is a pre-condition of registration
A multi-disciplinary service that includes lawyers, surveyors, architects, structural, mechanical and civil engineers

Our dispute services

Parties may use adjudication with or without legal or other representation.

Guidance and procedures

Dispute resolution guidance

Guidance for users of adjudication
Overview of adjudication process related to construction contracts as defined by the Housing Grants, Construction and Regeneration Act 1996.

Dispute resolution procedures

ICE arbitration procedure
Arbitration offers a final and binding decision on a dispute in private proceedings. To make arbitration a viable option for a broad range of disputes regardless of value and complexity the ICE procedure has three options: short, expedited and full.

Principally for use with the NEC3 and other contracts in England and Wales for arbitrations conducted under the Arbitration Act 1996, it is also suitable for use with other contracts and in other jurisdictions.
ICE mediation conciliation procedure (with concilliation option)
Mediation allows parties to a dispute the freedom to explore ways of settling the dispute with the assistance of an independent impartial person. Proceedings are held in confidence and on a without prejudice basis. The main difference between mediation and adjudication or arbitration is that the outcome of mediation is not imposed and only becomes binding with the consent of both parties.

ICE's procedure incorporates the option of ‘conciliation’ which allows the conciliator to issue a non-binding recommendation if they do not come to a mutually agreed resolution.
ICE adjudication procedure
This procedure has been prepared by ICE for construction and engineering contracts where its use is stipulated or where there is no procedure stipulated in the contract. Please note, it is not appropriate for use under NEC3 which has incorporated adjudication provisions. This procedure has a ‘simple issue procedure’ option which can be adopted by consent of both parties to limit the cost of adjudication.

Support from ICE Training

ICE Training offers a range of courses for those involved in the management of construction contracts, or those interested in taking and passing the ICE Law and Contract Management qualification - a prerequisite for becoming a registered dispute resolver.

ICE Law and Contracts eLearning course

Access online whenever you want
An in depth eLearning course preparing you for the ICE Law and Contracts Exam papers 1 & 2.
ICE Law and Contracts Management course for accredited ECC project managers

Courses held throughout the year
For accredited NEC3 ECC project managers, wanting to pass the Law and Contracts examination.
ICE Law and Contracts Management course with NEC3: ECC project manager accreditation (Blended learning)

Courses held throughout the year
For construction professionals who wants to become an accredited ECC Project Manager and pass the Law and Contracts examination.

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