Dispute Resolution Service

ICE provides the civil engineering and wider construction industry with all the tools needed to avoid and resolve disputes

Our Dispute Resolution Service provides online registers of qualified dispute resolvers, nomination and appointment service, model dispute resolution procedures and bespoke dispute avoidance and resolution services.

We are an Adjudicator Nominating Body (ANB) and also offer the appointment of Arbitrators, Mediators, Conciliators, Experts and Dispute Board Members.

Our services cover all forms of contract including NEC3 and Infrastructure Conditions of Contract. ICE also offers advice on dispute avoidance and resolution and bespoke disputes services to parties with clients including Crossrail and the London 2012 Games.


Below you can find details of each of the services we offer and support. Simply choose the one that is appropriate for you.

Apply for a Dispute Resolver

Select a Dispute Resolver

Application for an appointment from the Crossrail register for adjudicators

Guidance for users of adjudication

ICE Procedures

ICE Adjudication Procedure

ICE Arbitration Procedure

ICE Mediation / Conciliation Procedure

ICE Dispute Board Procedure

Useful links

If you have an interest in, or are involved in, the management of contractual procedures, ICE provides a wealth of support and material.

Our Professional Practice discipline contains a number of resources dealing with the use of contracts in relation to civil engineering.

ICE Law and Contract Management qualification

The ICE Law and Contract Management qualification is designed for those looking to expand and demonstrate their knowledge of the contracting process.

Successfully passing the exam not only demonstrates your knowledge but makes you eligible to apply for our dispute resolution register.

Specialised eLearning training are now available aimed at helping you through the qualification:

ICE Law and Contracts eLearning course
- The full ICE Law and Contracts eLearning course.

ICE Law and Contracts Management course for accredited ECC project managers
- For accredited NEC3 ECC project managers, wanting to pass the Law and Contracts examination.

ICE Law and Contracts Management course with NEC3: ECC project manager accreditation (Blended learning)
- For construction professionals who wants to become an accredited ECC Project Manager and pass the Law and Contracts examination.

For more information:

w: icetraining.org.uk
t: +44 (0)20 7665 2457
e: info@icetraining.org.uk

NEC Users' Group

The NEC Users' Group is made up of over 500 member organisations and provides the ultimate support for NEC users. With members drawn from client, consultant, contractor, designer and surveyor organisations amongst others, the Users' Group offers a unique opportunity to network with users at all stages in the supply chain to exchange knowledge, information and experience.

Find out more about the NEC Users' Group

NEC3 Project Manager Register

This register includes a list of accredited NEC3 Engineering and Construction Contract (NEC3 ECC) project managers. Joining the register shows you have the knowledge and experience needed to be a project manager, and the technical skills required by the NEC.

Find out more about the register

  • NEC3: ECC Project Manager Accreditation

Project Management Accreditation Gold

Successfully managed contracts require collaborative approaches by all parties. This programme fuses collaborative project manager skills with the technical skills required by NEC. By the end of the programme, delegates will be able to demonstrate the key processes crucial to NEC and apply them to a live project.

Find out more about ECC Project Manager Accreditation